The role of technological transformation in enhancing management and administrative decision-making in tertiary institutions in Anambra and Imo states

Abstract

Technological transformation has increasingly become a critical tool in enhancing management and administrative decision-making in tertiary institutions. The study adopted a quantitative descriptive survey design to examine the role of technological transformation in enhancing management and administrative decision-making in tertiary institutions in Anambra and Imo States. The population comprised students, lecturers, and administrative staff, from which a sample of 2,000 respondents was selected using multistage sampling techniques. Data were collected using a validated and reliable structured questionnaire. Descriptive statistics and inferential analyses were conducted using SPSS. Despite deviations from normality, one-way ANOVA and post-hoc tests were applied due to large sample sizes, ensuring robust and reliable findings. The results show that technological adoption, integration challenges, and the role of technological transformation in enhancing management are similarly perceived by students, lecturers, and administrative staff. Tests of normality revealed significant deviations across all variables (p = .000), but large sample sizes [Students (N = 1000), Lecturers (N = 500), Administrative Staff (N = 500)] justified the use of ANOVA. No significant differences were found in technological adoption (F = 0.134, p = 0.875), key challenges (F = 0.022, p = 0.979), or management enhancement (F = 0.023, p = 0.977). Post-hoc tests confirmed minimal mean differences across roles. The findings underscore the importance of institution-wide strategies for digital adoption, training, and infrastructure improvement to maximize the benefits of technological transformation in enhancing effective management and informed administrative decision-making.